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COMMERCIAL OPERATIONS

Time, costs, invoices and expenses

Configure hours, rates, costs, expenses and invoice states as one consistent project workflow, while keeping non-commercial projects clean.

01

Commercial controls follow the saved project policy

Internal and external projects can use time and money differently. Collty does not force invoices into a no-billing project or hide hours from an hourly project. The operating model saved at project launch determines which controls appear in tasks, specialist allocations, Project Analytics, Expenses and Invoices.

Team settings provide rates and default delivery rules, but the project policy is authoritative for the active project. This lets the same team run a non-commercial internal initiative and a separately tracked client engagement without duplicating team membership.

C
Commercial operationsProduct launch
Live
Tracked time126 h
Approved work$18.4k
Open expenses3
Delivery evidenceAccepted tasks and tracked time
Commercial rulesHourly, fixed or milestones
InvoiceManual or automatic
Commercial workflows begin with accepted project evidence and explicit project rules.
02

Understand the five project controls

ControlOptionsSystem effect
Sprint duration1 week, 2 weeks, 1 month, or continuous flow where availableDefines delivery periods used by tasks, reporting and sprint invoices
Time trackingRequired, optional, offControls task-hour fields, validation, workload and capacity reporting
Cost trackingOn or offControls use of team rates for task cost and financial analytics
Billing basisNone, hourly, fixed, milestonesDefines how commercial value is represented
InvoicesOff, manual, automaticControls whether invoice records and invoice UI exist
03

Choose how task hours behave

  • Project details keeps each specialist's accepted project allocation in the inline HOURS field; non-self-managed changes use reciprocal approval.
  • Project Workspace distributes planned task hours between confirmed project assignees.
  • Project Architect uses the same capability when modeling task assignments and workload.
  • Creative Canvas task synchronization includes hours only when the project allows task hours.
  • Hourly billing automatically prevents Time tracking from being Off.
ModeTask interfaceValidation and reporting
RequiredHours and role allocation are visibleA task that needs assignment cannot be saved with missing or non-positive required hours
OptionalHours are available when they add useful planning evidenceA task can be saved without hours; entered hours still contribute to workload and cost when enabled
OffHour inputs are removedHour-based capacity and task cost are not calculated for this project
04

Rates, cost tracking and capacity

When Cost tracking is On, Collty uses the rate and role context available from the authorized team and project records. Accepted specialist allocations and planned task hours can then produce modeled task cost, project workload and capacity context.

Cost tracking is useful for an internal project even when Billing is None. In that case the team can understand capacity and internal delivery cost without creating client revenue or invoices.

DataSourceWhere it appears
Specialist or role rateAuthorized team settings and project team recordsTask cost, capacity and commercial analytics
Planned hoursProject task assignmentsWorkspace, Architect, workload and forecast
Tracked internal costHours combined with permitted ratesProject and partner analytics
Project billing basisSaved project delivery policyInvoice and revenue workflow
05

Select the billing basis that matches the agreement

Billing basisValue comes fromCompatible invoice behavior
NoneNo client billing valueInvoices Off
HourlyApproved or billable hours and the applicable ratesManual or Automatic; automatic can follow sprint evidence
FixedThe agreed fixed project or scope valueManual invoices
MilestonesAccepted outcomes or milestone amountsManual invoices aligned to milestone acceptance
06

Choose when invoice records enter the workflow

  • Billing None forces Invoices Off.
  • Fixed and Milestones convert an Automatic choice to Manual because amount and acceptance require explicit review.
  • The Invoices panel loads only for a project whose saved capabilities generate invoices.
ModeUse it whenBehavior
OffThe project has no invoice workflowInvoice panels and invoice retrieval are excluded from project surfaces
ManualA person must decide the amount or timingInvoices are reviewed and issued intentionally, including fixed and milestone work
AutomaticHourly sprint delivery follows a repeatable invoice cycleSprint evidence can produce invoice records without forcing manual recreation each period
07

Follow the invoice state from delivery to confirmation

Independent or AI-assembled rosters use separate supplier invoices grouped inside one Sprint billing pack. A managed partner or organization team keeps its organization-level invoice path. The project screen chooses the correct structure from the real team ownership model.

  1. 1
    Review delivery evidence

    Check the sprint or milestone, task status, accepted work, billable hours and approved project expenses before issuing.

  2. 2
    Review the amount and supplier

    Confirm the billing basis, invoice stage, supplier, task lines, tax and any prepayment credit. Correct the source evidence rather than changing a status to mask an incorrect amount.

  3. 3
    Issue from the supplier workspace

    For a direct specialist invoice, only that specialist can issue the draft in Pro Workspace. A managed organization issues through its own commercial path.

  4. 4
    Client sends and records the bank transfer

    The client pays the beneficiary outside Collty and uses Mark transfer sent only after initiating the real bank transfer.

  5. 5
    Supplier confirms receipt

    The receiving supplier checks the bank account and uses Confirm received. The invoice becomes Paid and Collty posts the corresponding ledger entries.

  6. 6
    Open or download the record

    Use the PDF action for the supplier invoice or the pack. The server document includes the authorized invoice record and bank-transfer details.

08

Read invoice states consistently

State shownMeaningExpected owner action
DraftThe supplier invoice is prepared but not yet issuedThe responsible specialist reviews the evidence, banking profile and amount
Needs payment / Needs actionThe invoice needs the next commercial actionOpen the invoice and inspect whether the specialist or client owns that action
IssuedThe specialist issued the invoice to the clientThe client reviews the document and sends the bank transfer
Transfer verificationThe client marked the transfer as sentThe receiving specialist verifies the incoming payment
OverdueThe payment boundary has passed without completionClient and project owner resolve the payment state
PaidThe receiving specialist confirmed the paymentNo further payment-state action is required
ConfirmedA legacy partner invoice was acknowledged as receivedNo further payment-state action is required
CreditedThe invoice was resolved through a credit pathKeep the record for financial history
09

Record and approve project expenses

Expenses cover vendor costs, media budgets, tools, licenses and other project-specific spending. Open Expenses from Project details or from a Smart Console action when approval is required.

Partner-managed and client-direct rows are intentionally different. A partner-managed row can enter billing only after client approval. A client-direct row records a cost handled by the client and is not added to a partner invoice.

  1. 1
    Choose New expense

    Add a clear purpose and vendor or supplier.

  2. 2
    Set commercial detail

    Enter the sprint, quantity and unit cost. Partner-managed rows can add margin and prepayment; the calculated client amount remains visible before saving.

  3. 3
    Save the correct billing type

    Partner-managed and client-direct expenses have different ownership and status behavior.

  4. 4
    Approve or reject

    The client reviews a pending partner-managed expense and records the decision.

  5. 5
    Keep history accurate

    Delete marks the row Void so it stops participating while the audit history remains intact.

Expense typeCreated byApproval behavior
Partner-managed expenseAn authorized partner or project managerStarts as Pending approval; only the client can Approve or Reject
Client directThe client or an authorized project manager recording a client-paid costStored as Client record; it does not enter the partner invoice path
10

Understand where commercial data is used

SurfaceCommercial information
Project detailsRates, team value, expenses and the Invoices panel when enabled
Project WorkspaceTask hours and allocation when allowed
Project AnalyticsBudget cards, sprint invoice access, task cost and payment status when enabled
Finance AnalyticsRole-aware cash flow across projects: prepared postpayment, issued invoices, transfer verification, confirmed payments, receivables aging, approved expenses and forecast context
Smart ConsolePending expense approval, overdue invoice and payment-state actions
Proposal BuilderCurrent task and project expense data when building commercial proposal material
11

Keep team, project and role boundaries clear

  • Team settings provide defaults and owned rate data; they do not become globally editable when the team joins another composition.
  • The project stores the actual operating model used for that project.
  • Clients approve partner-managed expenses and record outgoing bank transfers; the invoice supplier issues the invoice and confirms receipt.
  • Finance Analytics changes by cabinet: clients see obligations and payments, partners see revenue, cost and margin context, and specialists see only their own invoices and payouts.
  • A no-billing project excludes invoice workflows instead of showing disabled financial noise everywhere.
12

Commercial review checklist

  1. 1
    Before project activation

    Confirm time tracking, cost tracking, billing basis, invoice mode, rates and the responsible client relationship.

  2. 2
    During each delivery period

    Keep assignments, task status, accepted work, hours and expenses current.

  3. 3
    Before issuing

    Check the sprint or milestone evidence, amount, expense approvals and invoice part.

  4. 4
    After payment

    The client records the transfer only after sending it; the receiving specialist or organization confirms only after funds arrive.

  5. 5
    When the model is wrong

    Correct the project configuration through an authorized workflow before continuing. Do not compensate with misleading task or invoice states.

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