Open the right onboarding view
Team onboarding is preparation for working together. It is separate from initial account registration and from confirming participation in a project.
Your role
Understand your responsibility, expected results and decision boundaries.
Open your assigned onboarding from the project card or Project management. Work through chapters for your role, project, collaboration and working rules.
| Your role | Where to open it | What you do |
|---|---|---|
| Team owner or authorized manager | Team Canvas → Team onboarding | Prepare the team standard, choose a project and review participant readiness |
| Project participant | Open onboarding on the project card or in Project management, when a path is assigned | Read your personal chapters, confirm understanding and ask questions |
Prepare a reusable team standard
- 1Open Onboarding setup
Choose the team and project. A manager can prepare a team standard before there is a project; personal paths become available when the team is connected to project work.
- 2Choose a template
Use the standard or an available team template. Where permitted, use New template to create reusable guidance rather than rewriting it for every project.
- 3Explain the working context
Add the team’s purpose, communication rules, reporting expectations, resources and access instructions.
Make each role concrete
- Responsibility and expected outcomes: what the person owns and which work products they deliver.
- Decision boundaries: what they can decide independently and what needs approval.
- First-week outcomes and required launch actions: the first practical steps.
- Handoffs: who supplies an input, who receives it, whether they review or approve, and what proves the handoff is complete.
- Tools and resources: where the person works and which references or access they need.
Save and prepare paths
- 1Review the setup
Check the team, project, personal responsibilities, workflow and access information.
- 2Use Save and prepare paths
Save the standard and prepare the project-specific onboarding for the participants.
- 3Review Overview, Team paths and Project context
Inspect readiness and risks, people’s progress, the scope and working rhythm. Use Questions to answer or resolve uncertainties.
- 4Refresh when the project changes
Use the refresh control to update onboarding from current project data, and review any resulting changes.
Complete your own onboarding
- 1Open your assigned path
Check the project and your role. Use the chapter list or Previous / Next to move through the material.
- 2Read the relevant context
Review the company and project, your role, collaboration, working rules, tools and knowledge. Process projects can include process-specific context.
- 3Use I understand
Confirm a chapter once you have reviewed its manual steps. Your progress is saved and contributes to the shared readiness view.
- 4Use Ask when something is unclear
Ask within the chapter instead of guessing. Return to Questions for replies and clarification.
Read readiness correctly
Readiness combines participant progress with project checks such as participation, access and available project context. Automatic checks follow their source records and are not completed by pressing I understand.
A participant completes their own path. They do not confirm the whole team or set the project schedule. The manager resolves missing project setup and responds to questions within their permissions.
For a business process
A process-linked template can explain the process purpose, inputs, outputs, roles, KPIs, controls and starter work. It belongs to the relevant process and team, not to every company project. Review the process context alongside the personal responsibilities.
If onboarding is not available yet
- Check that the correct team is linked to the project and that you have access.
- The team owner or authorized manager must prepare the launch before personal paths become available.
- If Retry onboarding appears, retry loading; missing data is not the same as a completed path.
- Completing a personal chapter does not replace accepting a project invitation or getting access to a required tool.